IT Automation

Accelerate speed to resolution with incident automation.

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Your core support Automatin processes

Incident Management

Automatic issue detection, triage, and resolution for rapid response:
Proactively detect problems and automatically initiate the incident process. Reduce time to resolution by seamlessly connecting information across multiple systems and escalating tickets via collaboration tools for assignment and triage.

Intelligent Helpdesk

Helpdesk Assistant in Slack & Teams:
EnginiBot and AI work together with knowledge base content to answer questions real-time and help resolve issues quickly.

End-User Support

Secure employee onboarding and offboarding:
Make sure nothing slips through the cracks by automatically provisioning & deprovisioning equipment and account access, as well as updating payroll and finance. All while collecting the needed approvals and reporting updates along the way.

Fast and accurate budget-to-report

Unify upstream data from all cost centers, automate approval chains, and roll up project expenses across all systems to control costs with accurate, actionable insights.

Hear from Engini customers

“We don’t position Engini as an IT solution; it’s a tool that helps our whole company be more efficient & effective. The results speak for themselves and our users can be part of the game as well, innovating as citizen developers.”

Alvin Lim
Group Technology and Information Security Director @ Fullerton Health

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