Bot9

Bot9 helps businesses build and train customer-service chatbots without code, but chatbot conversations only become truly useful when they connect with the systems where customer work continues. Engini connects Bot9 with your CRM, helpdesk, knowledge base, messaging, and reporting workflows so conversations, users, bot responses, support intents, and escalation data can be synchronized automatically. Instead of leaving chatbot activity isolated, teams can turn automated conversations into structured customer-service workflows.