Freshservice

Freshservice helps IT teams manage service requests, incidents, assets, changes, approvals, and internal support operations, but service management data often needs to stay connected with business and operational systems. Engini connects Freshservice with your HR, ERP, CRM, asset management, communication, and workflow automation platforms so tickets, requests, assets, approvals, users, and service updates can be synchronized automatically. Instead of manually transferring information between service desks and business applications, teams can keep support operations more efficient and traceable.