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Front

Customer Support & Success

Front helps teams manage shared inboxes, customer conversations, team collaboration, and support workflows, but communication data often needs to connect with CRM, sales, and operational systems. Engini connects Front with your CRM, ERP, helpdesk, reporting, and automation workflows so conversations, contacts, assignments, tags, and message activity can be synchronized automatically. Instead of manually moving customer communication between tools, teams can keep every conversation connected to the systems that drive follow-up and execution.

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