Vonage

Vonage (Nexmo) helps businesses build communication workflows across SMS, WhatsApp, RCS, voice, video, verification, and omnichannel messaging, but communication events need to stay connected with CRM, support, and operational systems. Engini connects Vonage with your CRM, ERP, helpdesk, marketing, and reporting workflows so messages, calls, verification events, delivery statuses, and customer interactions can be synchronized automatically. Instead of manually monitoring communication APIs or copying interaction data between platforms, teams can keep customer engagement connected and measurable.