Botsonic

Botsonic helps businesses build AI chatbots for customer support, lead capture, website assistance, and knowledge-based conversations, but chatbot interactions need to connect with the systems where teams actually work. Engini connects Botsonic with your CRM, helpdesk, knowledge base, marketing, and reporting workflows so conversations, users, intents, lead details, and escalation events can be synchronized automatically. Instead of leaving AI chat activity isolated, teams can turn automated conversations into connected customer and sales workflows.