Chatbase

Chatbase helps teams build AI chatbots trained on websites, documents, and knowledge sources for customer support, lead generation, and self-service workflows, but chatbot activity needs to connect with the systems where teams actually work. Engini connects Chatbase with your CRM, helpdesk, knowledge base, marketing, and reporting workflows so conversations, users, questions, generated answers, and escalation signals can be synchronized automatically. Instead of leaving AI chat interactions isolated, teams can turn chatbot activity into connected customer operations.