Crisp

Crisp helps businesses manage live chat, shared inboxes, customer messaging, campaigns, knowledge base activity, and support conversations, but conversation data often needs to connect with CRM, sales, and service workflows. Engini connects Crisp with your CRM, helpdesk, marketing, e-commerce, and reporting systems so chats, contacts, messages, conversation statuses, user events, and support signals can be synchronized automatically. Instead of manually moving customer messages into internal tools, teams can keep customer communication structured and easier to act on.