Plivo

Plivo helps businesses build communication workflows for SMS, voice calls, phone numbers, verification, and customer messaging, but communication events need to stay connected with CRM, support, and operational systems. Engini connects Plivo with your CRM, helpdesk, marketing, ERP, and reporting workflows so messages, calls, delivery statuses, phone numbers, verification events, and customer interactions can be synchronized automatically. Instead of manually monitoring communication APIs or copying interaction data between platforms, teams can keep customer engagement connected and measurable.